Homeowners
Got a problem with your property?
Pay online, then WhatsApp your photos. Your report arrives in minutes (AI) or within 5 working days (engineer-backed).
Three ways to get answers
All prices exclude VAT.
Instant AI Report
£119
Pay online, then WhatsApp photos
- Pay securely via Stripe
- WhatsApp photos with order reference
- AI defect identification & severity rating
- Digital PDF report in minutes
- Clear next-step recommendations
Engineer-Backed Report
£379
Chartered engineer reviews & signs
- Everything in Instant, plus:
- Professional engineer review
- Signed engineer's report
- For insurance, legal & mortgage
- Delivered within 5 working days
Full Site Investigation
Bespoke Quote
Engineer attends your property
- On-site structural assessment
- Foundation & hidden defects
- Comprehensive structural report
- Professional indemnity covered
- Remediation recommendations
Don't just take our word for it
"I had cracking around my window frames and wasn't sure if it was cosmetic or structural. I sent three photos on WhatsApp and had my report within the hour."
Ready to find out what's wrong?
Pay online. WhatsApp your photos. Get your answer.
FAQ
Common questions
How much does a property defect report cost for homeowners?
An Instant AI Report costs £119 excluding VAT delivered in minutes. An Engineer-Backed Report costs £379 excluding VAT reviewed by a chartered structural engineer within 5 working days.
Can you assess cracking in walls from photographs?
Yes. Our AI and structural engineers identify cracking patterns, assess likely causes including subsidence, settlement and structural failure, and rate severity from clear photographs.
Can I use the report for insurance or legal purposes?
The Engineer-Backed Report (£379) is reviewed and signed by a chartered structural engineer and is suitable for insurance claims, legal proceedings, and mortgage applications.
Is an AI report as good as a surveyor visit?
An AI report is a preliminary assessment. For many visible defects it provides an accurate initial assessment at a fraction of the cost. For hidden defects or formal surveys, we recommend the engineer-backed report or full site investigation.
What types of property defects can you assess from photos?
We assess cracking and structural movement, damp and penetrating moisture, mould growth, bowing or bulging walls, lintel failure, roof defects visible from ground level, floor settlement, and window/door frame distortion. For concealed defects like foundations, we recommend a full site investigation.
How does your service compare to a traditional structural survey?
A traditional structural survey costs £300 to £500 or more and requires a site visit booked weeks in advance. Our AI report costs £119 and is delivered in minutes from photographs. It is a preliminary assessment, not a full structural survey, but for many visible defects it provides an accurate initial diagnosis at a fraction of the cost.