Housing Associations & Registered Providers
Awaab's Law compliance at portfolio scale
PropertyDefect gives your organisation a single platform to triage, assess, and evidence your response to every hazard across your entire housing stock.
Platform Features
- Portfolio-scale monitoring
- Awaab's Law Phase 1 & 2
- 13 HHSRS hazards covered
- Chartered engineer allocation
- 10/3/5 day timescale tracking
- Timestamped evidence trail
- API integration with HMS
- Pilot programme available
Let's talk about your portfolio
Every housing association is different. We'll discuss your stock, compliance challenges, and design a solution that fits.
Book a DemoOr call Paul: 07874 491640
The compliance challenge
Awaab's Law mandates investigation within 10 working days, written summary within 3 working days, and safety works within 5 working days. Emergency hazards require 24 hours.
PropertyDefect provides the triage layer: photograph the defect, send via WhatsApp, receive an AI assessment in minutes. Timestamped, logged, and HHSRS-referenced from the moment a hazard is reported.
Ready to see how it works?
Book a 30-minute demo. We'll show you the platform and design a pilot.
FAQ
Common questions
How does PropertyDefect work for housing associations?
Photograph defects, send via WhatsApp, receive an AI-powered HHSRS-referenced assessment in minutes. Timestamped and logged from the moment a hazard is reported. Chartered engineers available for escalation.
Does PropertyDefect integrate with housing management systems?
Yes. API integration can be configured to log hazard reports, timescales, and evidence into your existing workflows. Discussed during the demo and pilot setup.
What are the mandatory timescales under Awaab's Law?
Investigation within 10 working days, written summary within 3 working days, safety works within 5 working days. Emergency hazards must be made safe within 24 hours.
How does PropertyDefect differ from other Awaab's Law compliance tools?
PropertyDefect combines AI-powered photo triage with chartered structural engineering expertise. Most compliance tools track deadlines. PropertyDefect assesses the actual defect from photographs, identifies the HHSRS hazard category, scores severity, and provides a qualified assessment — all from a WhatsApp message. This means your triage happens in minutes, not days.
Can PropertyDefect help reduce housing disrepair claims?
Yes. By providing rapid, timestamped, HHSRS-referenced assessments from the moment a hazard is reported, PropertyDefect creates the evidence trail that demonstrates you investigated and responded within Awaab's Law timescales. The compliance-grade engineer report provides legally defensible documentation for disrepair claim defence.